Smart Metering Strategy Development

In order to increase the likelihood of making a smart metering project a success, it is useful to follow a number of steps. These ensure that all the requirements are captured, costs (and benefits) can be adequately calculated, and key stakeholders remain engaged during the entire project.

A smart metering project isn’t completed once the meters are installed and gathering data. In many ways, this is only the starting point of the project, as then captured data can be analysed and used to drive savings and other benefits across stakeholders.

A typical list for smart metering strategy development could look as follows for the example of a large, possibly multi-tenanted building:

  1. Gather requirements of each stakeholder (key information / outputs required by landlord, manager, tenant etc)
  2. Establish consumption baselines
  3. Conduct feasibility study
  4. Design high level metering plan
  5. Source suppliers and finalise metering plan
  6. Select supplier of energy data management system (EDMS)
  7. Install meters and connect to EDMS
  8. Gather and track data
  9. Benchmark performance
  10. Conduct further data analysis as appropriate
  11. Identify savings opportunities and potential measures
  12. Implement measures and use metering data to validate impact

For other use cases, e.g. individual residential dwellings, or non consumption focused cases, the general list would be similar but adapted to the various operating contexts at specific steps.


Project stakeholders and responsibilities

In a typical office, retail or public sector environment there are always a multitude of stakeholders that should be involved and engaged in the strategy development process. The table below gives an idea of core requirements and responsibilities.

StakeholderProject RequirementsRoles & Responsibilities
LandlordDetailed building performance for reporting and benchmarking (in some markets also for compliance)Often acts as project lead in multi-tenant environments and provides project capex - building owner / landlord is typically the only party that can make investments at building level and across tenants
Building ManagerUp to date data on consumption (generation) for landlord areas and by tenant for billing and managementCommunicates benefits of project and obtains buy-in from tenants, gathers requirements and adresses concerns, day-to-day project management
Tenant / OccupierAccurate billing (pay only for what is used) and up to date information for own (corporate) reporting purposesEnsure specific requirements are clearly communicated (e.g. tenant area submetering, alignment with existing submeters / programmes), provide access to tenant areas and any information that can be useful for baselining
Meter SupplierSpecific data and access requirements by building stakeholders, incl. for all landlord and tenant areasConduct own survey to assess feasibility and options for metering, provide guidance regarding installation and impact on building operations (e.g. in case of required plant shut downs), provide maintenance contract and ensure flexibility in terms of exporting data to third party energy data management system
Energy (Water etc) SupplierCustomer requirements in terms of accessing data captured by main incomers ("fiscal / billing meters")Provide access to data in a flexible and regular fashion, including export / transmission to third party EDMS.